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unable to change seal code/email


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Hi guys,

I have recently tried to change my seal code.
However i do not receive any e-mails when i click Reset seal/vip passwords.
I have waited over an hour and tried again multiple times..

the email is a Hotmail.com email.

i got told this could be a problem.

can i get this resolved ASAP as i am trying to sell my character in a CR.


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