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twostars

Scheduled maintenance notice (15/11/2018)

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Hey guys,

Due to issues with our disk drives (which are lately unnecessarily contributing to lag issues), our provider will be swapping out one of our (poorly performing) drives with an SSD.

This means they will be:
1. Taking the server offline.
2. Moving existing important data off a RAID array (which may cause data loss, so we need to ensure all of data is backed up & accessible in the event this happens).
3. Installing a new SSD.
4. Installing the operating system onto the SSD.

Which means that due to the awkwardness with moving the data off the RAID array, we'll need shutdown the server some time before they get started and sync raw data backups (our regular backups may take longer to restore), which may take some time.

As such, we will be taking the server down for maintenance at roughly 6:00-7:00AM server time (UTC+2), which is 5:00AM-6:00AM Amsterdam/EU-west time.
This should give us sufficient time to ensure that all of the data is backed up in time before they begin.

They should begin roughly 3 hours later, at 9:00AM server time (UTC+2). I don't have an ETA on how long they will be.

Once they're done, it's just a matter of transferring our data back (a little longer if we have to restore it), installing a couple of things (couple of minutes, tops), copying over our config & firewall settings, tweaking paths to the new locations, updating the OS (who knows how long that takes!) and (give or take some other trivial things) we'll be done on our end and can start the server back up (provided all went well).

So the server should go down at roughly: 6:00~7:00 AM server time (UTC+2) (EDIT: issues became more severe, so we're taking it down at 4:00 AM server time instead)
It will continue to be down until AT LEAST 10:00 AM server time (UTC+2).

It will likely be down for maybe 4-5 hours (EDIT: as we had to take it down earlier, 7-8 hours).

We appreciate your patience and understanding during this time.

PS: Once this maintenance is over, I will be able to look at fixing forum/website performance, as lately it's been pretty obnoxious.

Edited by twostars

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