Hektor Posted June 9, 2018 Share Posted June 9, 2018 Hello, I need help, Im trying to log in to my apexKO account in game and I get massage " Your email address needs to be verified befor you can log in. Remeber to check your spam/junk for the e-mail." When I log in my e-mail address I didnt get any verification link... What should I do ? Thanks Quote Link to comment Share on other sites More sharing options...
English Game Master Sierra Posted June 9, 2018 English Game Master Share Posted June 9, 2018 You should PM me, Aesteris and twostars and provide your account name and the email you used to register the account and we will look into it. Quote Link to comment Share on other sites More sharing options...
Administrators twostars Posted June 10, 2018 Administrators Share Posted June 10, 2018 Welcome to ApexKO! In future it's helpful to know that you created the account a year ago, since you made it sound like you only just now created the account. The verification link expired (it *has* been a year after all), and due to some website changes since, that particular email doesn't work (everything else does though, just not year-old account activations). Ordinarily my suggestion would've been to just create a new account, since there's nothing tying you to that account (no characters since you can't log into the game), but since you decided to purchase Apex Points (which I've just fixed; you should no longer be able to purchase Apex Points on an unverified account) I just manually verified your account instead. You should be able to use your account now. Have fun! Quote Link to comment Share on other sites More sharing options...
Hektor Posted June 10, 2018 Author Share Posted June 10, 2018 If I understund u right, I need just to create new account with this e-mail address ? Quote Link to comment Share on other sites More sharing options...
English Game Master Sierra Posted June 10, 2018 English Game Master Share Posted June 10, 2018 No, you can use this account. Quote Link to comment Share on other sites More sharing options...
Administrators twostars Posted June 10, 2018 Administrators Share Posted June 10, 2018 3 minutes ago, Hektor said: If I understund u right, I need just to create new account with this e-mail address ? I verified your account for you, so you're good to go. You can login and play Quote Link to comment Share on other sites More sharing options...
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