krat0s Posted October 3, 2017 Share Posted October 3, 2017 i just starte to play on this server and i liked it and decide to buy some kc bc i want to buy something in pus and support the game but when i am entering "card holder name" in your payment service it say invalid name bc my name has "ö" letter in it and i cant buy anything from it can anyone help me about that Quote Link to comment Share on other sites More sharing options...
English Game Master Sierra Posted October 3, 2017 English Game Master Share Posted October 3, 2017 Did you try using 'O' instead of 'Ö'? Normally that should work. o.o Quote Link to comment Share on other sites More sharing options...
krat0s Posted October 3, 2017 Author Share Posted October 3, 2017 i tried it but when i do that it just refreshes page and says some error happened about card informations Quote Link to comment Share on other sites More sharing options...
krat0s Posted October 4, 2017 Author Share Posted October 4, 2017 Anyone ? Quote Link to comment Share on other sites More sharing options...
English Game Master Sierra Posted October 4, 2017 English Game Master Share Posted October 4, 2017 We’re looking into it, we’ve never had this issue before. Please be patient. Quote Link to comment Share on other sites More sharing options...
Administrators twostars Posted October 4, 2017 Administrators Share Posted October 4, 2017 Looking into it, this seems to be an issue with our payment provider. I've forwarded this issue to them, so hopefully we'll get a resolution soon. Thanks for your patience. Quote Link to comment Share on other sites More sharing options...
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