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twostars

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Posts posted by twostars


  1. Can you provide character names for this so I can take a look?

    We're aware of a DC issue, which is something we hope to have fixed in the next patch, but the lag leading up to it is something new (unless it was simply not mentioned).


  2. Changelog

    • Cleaned up various clan logic to address some general behaviour issues (i.e. with joining, inviting, leaving, kicking, promoting, demoting and transferring leadership).
    • Delos castle gates are now considered "owned" by the castle holders, so they're no longer attackable by them.
    • Fixed a bug with the King's clan not being updated correctly on election. This caused the previous King's clan to still be rejected for transfers and such.
    • Kurian's Pull skill now has a success rate of 50%.
    • Increased Ultima's boss event time to 45 minutes (up from 30).
    • Added a requirement of 5,000 Ladder Points to the Ultima Hunt & Felankor Hunt quests.
    • Reworked the Bifrost event to completely run in Ronark Land.
      • The Bifrost monument was removed.
      • The Bifrost monsters will spawn at event time and despawn once it's over.
      • All drops, respawn times, etc are the same. The monsters have simply been moved to spawn in Ronark Land.
    • Updated Moradon to be more festive. Happy holidays!

  3. Changelog

    • [Hotfix] Fixed a bug with [Red Potions] being allowed to be mailed (causing them to lose their expiration time).
    • Restored NP gain/loss in Bifrost.
    • Weapon rentals:
      • Renamed [Daily Weapon Rental] Soren as his name got reverted in the last USKO update.
      • Rogues will now receive 2 daggers from [Daily Weapon Rental] Soren.
      • He can now be found near the Moradon arenas as well.
    • Delos/Castle Siege War:
      • Castle gates now spawn closed by default.
      • Castle gates will now correctly respawn immediately after the castle is taken.
      • When the castle is taken, all alliance members will now be teleported inside the castle as well.
      • Removed the "capturing" effect when clicking on the crystal in Delos.
      • You may now only party other clan members in Delos.
    • Tweaked party restrictions in the Arena zone as well; you can now only party clan members.

  4. 19 hours ago, SICKER said:

    People have shared before you were not interested again in detail

    I do not remember a person banned from the TBL so much player koxper  ApexKO on the server I wish it would be better if you had your game knowledge as much as the UsKO gm and the authorities

    The only video in any of those threads is dated from well before extra security measures went in, and even that isn't what I asked for.

    Prior to us tightening things up, lag was much more of a factor than it is now. It's easily demonstrated in the video linked, and reproduced by us just fine without any actual cheating involved. We aren't going to ban people just because people think they're cheating.


  5. 12 hours ago, BulletClub said:

    I'm not complaining here. So therefore i'm not making a video. I was explaining the ping issue. out of all the comments in this you chose to respond to this choice piece of one comment lol. thanks

    All I'm trying to say is unless you can back that up, all you're doing is spreading misinformation. This particular concern's been pointed out a few times, but only under the assumption that them "abusing" it actually makes a difference -- it doesn't make any difference. None, whatsoever. They travel the same distance either way, so there's no concern as to its use (i.e. it's pointless to use but can still be used, so people use it thinking they can benefit from it -- which they don't -- which then leads people to think that people are benefiting from it... and then tell us it's "definitely not fixed". Ugh.).

    It has indeed been fixed, so unless you can back up your statement with proof (which you've said that you won't), please don't spread misinformation.


  6. I'm all for friendly banter, but this is taking it way too far.

    Invading people's privacy and abusing their family members is so far over the line that I never thought this would be something I'd ever have to deal with in a private server environment.

    Enjoy your ban. Hopefully by the time it eventually expires you'll have had some personal reflection and, hopefully, will consider - at the very least - apologising to them.

    Really. It's just a game, guys. Chill the hell out.


  7. In order to quickly help you, we ask that you be mindful of a few things.

    This may seem obvious, but this is a constant issue with support requests. We do not read minds (I know -- right?!). This is not a skill we possess (yet).
    Until we learn how to read minds, we ask that you provide any and all information you can with the assumption that we have no idea what you're talking about and that we know anything about you or your character(s).

    If we have any reason whatsoever to ask you for further information, this is time wasted trying to help you (and remember: we may not always be on when you are, so requests may be delayed a bit because of timezones!) and your request has taken much longer than it needs to be dealt with.

    Simply provide this information upfront and we'll be able to help you without too much fuss.

    Account sharing

    We do not support this. We never have.

    Account sharing more often than not causes headaches for everyone involved. If you're scammed or your account info is changed, and account sharing is involved, we're extremely sorry but as much as we'd like to we absolutely cannot intervene.

    It simply confuses things to the point where verifying what actually happened becomes impossible a great majority of the time.
    We offer numerous account security options for you to use to prevent such abuse, which are not compatible with account sharing (for obvious reasons).

    Regardless of how well you think you know your friends. please don't risk it. The same sad story has played out far too many times (shared with thought-to-be completely trustworthy friends that they've known for many years, then that trust has been abused and the account's been scammed). Don't let that be you, please. It's really not worth it, all because you think it will never happen to you (this is what everyone else thought, too).

    So again: if account sharing is involved, we're very sorry that this happened to you, but we cannot help with your request.

    Account-related enquiries

    As this is a public forum, all details provided are accessible to everyone. As such, if you need help with an account-related topic (e.g. resetting your e-mail address, OTP, etc), please PM either Aesteris or myself.

    In this PM, please be sure to include all relevant information. This should at the very least include your account ID (the name you login with) and if possible, your seal password (8 digit code) and/or VIP storage password (4 digit code).

    It should also include the request itself (obviously), with as much detail as possible (just assume we know nothing about you or what you're talking about).

    For enquiries involving other information, please be sure to include that relevant info as well. For example:
    If you've lost access to your e-mail address and wish to reset it, you should be sure to include your current e-mail address and the e-mail address you wish to change it to.

    So an example PM might look like:

    Quote

    Account ID: twostars
    Seal password: 12345678
    VIP storage password: I don't remember

    I no longer have access to my e-mail address [email protected], can you please reset it to [email protected]?


    As you can see, this PM provides everything we possibly need to verify your account and fulfil your request without us having to prompt for any follow-up information.

    In-game related enquiries

    In these cases, unless you consider the matter private (in which case, please PM Vivaldi, Aesteris or myself [preferably include all of us] in place of a post here), it's perfectly acceptable to post here.

    In this post (or PM), you should be sure to include your character name. We will not need your account ID for this unless your request involves your account (in which case see the above Account-related enquiries section instead).

    Additionally, it should also include the request itself (obviously), with as much detail as possible (just assume we know nothing about you or what you're talking about).

    An example post/PM might look like:

    Quote

    Character: twostars

    I accidentally deleted my Raptor(+8) on Tuesday and I can no longer restore it. Can you restore it?


    Note that the above mentions exactly what was deleted and when. These details are especially important when dealing with item requests.


  8. This is fixed in the next patch. Turns out it was broken on USKO too -- at least, the version we were using. They changed effect behaviour which broke a ton of effects and then fixed it in a later patch to only apply to some effects.

    The next patch updates our client to USKO 2.174, which fixes this.


  9. Changelog

    • Updated ApexKO to be on par with USKO 2.174.
      • This fixes various issues with effects resetting on cast, e.g. with Minor Healing.
      • This should also fix issues with archery skills as they're very much effect-based, but as it's a little odd to reproduce in the first place we'll just have to play this one by ear.
    • Added coin requirement to [Character Deletion] NPC in Moradon to limit potential abuse.
    • Fixed bug causing some items to not expire correctly.
      • Lunar Tattoos that did not expire because of this will be removed upon next login.
    • Fixed the Delos & Moradon tax rate limits. It is now 20% (was 10%).
    • Fixed a client hostility bug in Castle Siege War. It should behave correctly now.
    • Magpie transformation scrolls
      • These can now be used with Meat Dumplings (and other similar items).
      • Their duration has now been increased to 1 hour (up from 30 minutes) to put them on par with other NPC transformations. The store has been updated as well (it previously stated 20 minutes [instead of 30], it will now state 1 hour).
    • The King can no longer be sealed into a [Cypher Ring]. Banned characters are also now forbidden from doing so.
    • Improved Ultima's & Felankor's drops.
    • Improved [Ultima's Chest] rewards.
    • Added [Tears of Karivdis] as a quest reward for the [Daily] Ultima Hunt quest.

  10. It seems USKO broke a few effect-related things, like Minor Healing's effect (since the effects seem to reset now on cast).

    They fixed it in a later patch, so in the next patch we'll sync with that and see if this particular issue still persists.


  11. Changelog

    • Mage 75 armor skills now only proc on player hits.
    • Fixed a timing bug with warps; it is no longer possible to bug your character if you happened to be warping extremely fast (note that due to its nature, this was an extremely rare occurrence).
    • Fixed a bug with loading; when warping during loading, it could stop the client from loading and disconnect. This has been fixed.
    • Entering Delos during its registration period with scrolls active will no longer fail them. Note that they were never actually removed (entering another zone restored them).
    • Elections are now automatically stopped when there's no remaining candidates after a candidate Nation Transfers or deletes their character.
    • Added the [Character Deletion] NPC to Moradon, next to both inn hostesses. You can use this NPC to delete any of your other characters.
      See here for more information.
    • Added [Tattoo Artist] Kat to Moradon. You can purchase Solar Tattoos from her for 1bil coins. These tattoos last 7 days.
    • Options editor:
      • The version is now saved correctly.
      • Added the "Blur (post-processing)" option for the in-game "Blur" setting.
      • Added a warning when using "Blur (post-processing)" with "Anti-aliasing (FSAA)" options. This can cause major rendering bugs (particularly for nVidia users).
        • Note: nVidia users still have the option of enabling antialiasing via their nVidia control panel (Manage 3D Settings -> Program settings). Using this with the "Blur (post-processing)" feature renders correctly.
    • Website:
      • Added support for tattoo slots and filled out magic bag slots.
      • Updated all item icons.
      • Fixed the website's timezone so things like "last seen <time>" are now accurate. Previously they were 5 hours off (so "last seen 5 hours, 5 minutes" instead of just "5 minutes").
      • Also updated the server's timezone listed on the website.

  12. Update (12/11/2017): Deletions now cost 1bil coins (10GBs).
    This isn't reflected in the guide, but the NPC will prompt for this so be aware.

    As of patch 2.129, you are now able to delete your character once again (mgame removed the option with their UTC UIs).

    image.png

    To do so, talk to the [Character Deletion] NPC in Moradon. They can be found standing next to the inn hostesses at 868,643 and 762,642.

    image.png

    As the NPC tells you, you should first:

    1. Remove the character from their clan and
    2. Remove any items and coins that they may have.

    Note that if your character is the King, it cannot be deleted. Additionally, you are not allowed to delete banned characters.

    Once you've done that, you can press "Delete a character" to proceed.

    image.png

    Select the character you wish to delete from the list and press "Confirm".

    Note that you cannot select the character you're currently logged in as.

    image.png

    Input your seal password here. If you've forgotten it, you can have it resent to your e-mail address via the website.

    image.png

    You will be given a [Cypher Ring], similar to the one given when sealing a character.
    Unlike the regular [Cypher Ring], it can be deleted but not traded.

    You'll also note that it has an expiration time on it (7 days from the time you received it); once this time expires, the character will be permanently deleted.

    image.png
    If you delete this ring, you can still buy it back from [Grand Merchant Kaishan] in Moradon. You can do so until the expiry time listed on the ring at no cost.

    The character will only be permanently deleted once it expires.

    Note that unlike other items, the [Cypher Ring] will not be pushed out of the repurchase list as you delete / sell items.
    It will remain in the repurchase list until it expires.

    image.png

    If you change your mind and wish to restore this character before the 7 days has elapsed, you can do so using the [Cypher Ring] via the character unsealing feature available at any inn hostess.


  13. The situation is very different. If there's clear evidence of a scam then we can take action, but in this case it isn't even close. You have to remember that when dealing with these cases, we have to be aware of the possibility that the reporter is the one attempting to scam the other player via abusing our willingness to provide restorations in scam cases.

    With all the different PCs accessing the "scammed" account, and the fact that the majority of them also had access to the account that the items went to... it could mean any number of things.

    Account sharing makes it next to impossible to determine what happened.

    And yes, I fully realise that in the past there's been a few cases I've handled that were a little less than clear-cut -- back then, I just put my faith in them and hoped I wasn't making a terrible decision. Unfortunately, they've almost always gone terribly, as the situation is almost never what it appears. Which is exactly why I cannot intervene (I have to learn from my mistakes, after all).

    We have plenty of things to prevent this situation from happening:

    1. We have 2-factor authentication (OTP). This is free and easy to setup. When registering, it even directs you straight to setup.

    2. Item sealing. Unlike official, this is free.

    3. Account region control (although in this particular situation, it wouldn't have helped much).

    They chose to avoid using our security measures, shared their account, and ultimately paid the price. I say this a lot -- sadly, after the fact -- but account sharing almost always ends badly.

    It sucks. I don't enjoy not being able to help, but speaking from (unfortunately, a lot of) experience, unless the case is clear-cut, it's most likely going to just cause problems.

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